01 Who We Are
The data controller responsible for your personal data is:
danceroam
KC dance studio KLGSpalentorweg 11, 4051 Basel
Switzerland
UID: CHE-248.079.573
Email: info@danceroam.com
If you have questions about how we handle your data, contact us at the address above.
02 What Data We Collect
We collect personal data directly from you when you interact with us, and in some cases automatically through your use of our website.
Data you provide directly
Booking data: Name, date of birth, nationality, email address, phone number, postal address, emergency contact details, and any health or mobility information voluntarily shared for retreat logistics.
Payment data: Processed by our payment provider. We do not store full card numbers. We retain billing information (name, amount, date) for accounting purposes.
Communication data: Content of emails, enquiry forms, or messages you send us.
Newsletter data: Email address and consent timestamp, if you subscribe.
Data collected automatically
Usage data: IP address, browser type and version, pages visited, referring URL, time and date of visit.
Cookies: See Section 5 below for our full cookie policy.
Data from third parties
We may receive data from our booking platform, payment processor, or email marketing provider in connection with your use of our services.
03 How We Use Your Data
We use the personal data we collect for the following purposes:
We process your booking and payment data to manage your retreat registration and fulfil our contractual obligations to you. This includes sending booking confirmations, pre-arrival information, and retreat-related updates. The legal basis for this processing is the performance of a contract (Art. 6(1)(b) GDPR).
We retain billing records and booking documentation to comply with our statutory accounting and tax obligations under Swiss law. The legal basis is a legal obligation (Art. 6(1)(c) GDPR).
If you have subscribed to our newsletter, we use your email address to send you updates about danceroam retreats, new destinations, and relevant content. The legal basis is your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time by clicking the unsubscribe link in any email or by contacting us directly.
We use your contact and communication data to respond to enquiries and provide customer support. The legal basis is our legitimate interest in maintaining effective communication with prospective and confirmed participants (Art. 6(1)(f) GDPR).
We may use anonymised usage data and cookies to analyse how visitors interact with our website, with the aim of improving our services. The legal basis is our legitimate interest in operating and optimising our website (Art. 6(1)(f) GDPR).
Where you are an existing customer, we may contact you with information about future danceroam retreats. The legal basis is our legitimate interest in marketing to people who have already booked with us (Art. 6(1)(f) GDPR). You may opt out at any time.
We will never sell your personal data to third parties or use it for purposes incompatible with those stated above.
04 How We Share Your Data
We do not sell your personal data. We share your data only where necessary, with the following categories of recipients:
Retreat logistics partners: The hotels hosting the retreats receive names and any relevant access/accommodation requirements for your stay.
Payment processors:
Stripeprocesses payments under their own privacy policy and PCI-DSS compliance framework.Email & marketing tools for sending newsletters and booking communications, under a data processing agreement.
Website hosting & analytics
Legal authorities: Where required by law, court order, or to protect our legal rights.
All third-party processors are contractually obligated to process your data solely for the purposes we specify and in accordance with applicable data protection law.
International data transfers (e.g. to service providers outside Switzerland or the EEA) are carried out under appropriate safeguards, including EU Standard Contractual Clauses or adequacy decisions.
05 Cookies
Our website uses cookies — small text files placed on your device — for the following purposes:
Strictly necessary cookies: Required for the website to function. Cannot be disabled.
Analytics cookies: Help us understand how visitors use our site (e.g. page views, session duration). Used in anonymised form.
Marketing cookies: Only set with your consent, for retargeting or social media integration.
You can manage cookie preferences through the cookie banner on our website or through your browser settings. Disabling non-essential cookies will not prevent you from using our website or booking a retreat.
06 Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined in this policy, and no longer than required by law:
Booking and payment records: 10 years (Swiss statutory retention for accounting purposes).
Communications: 3 years after last contact, unless a legal claim is outstanding.
Newsletter subscribers: Until you unsubscribe or withdraw consent.
Website analytics data
07 Your Rights
You have the following rights regarding your personal data, exercisable at any time by contacting us:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data where we no longer have a legal basis to hold it.
Right to Restrict Processing
Request that we limit how we use your data in certain circumstances.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interest, including direct marketing.
Right to Withdraw Consent
Where processing is based on consent, withdraw it at any time without affecting prior processing.
Right to Complain
Lodge a complaint with the Swiss FDPIC or your local EU supervisory authority.
To exercise any of these rights, contact us at info@danceroam.com. We will respond within 30 days. Identity verification may be required.
08 Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. This includes SSL encryption for data in transit and access controls for data at rest.
No method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify the relevant supervisory authority and, where required, affected individuals in accordance with applicable law.
09 Children's Data
Our services are intended exclusively for adults (18+). We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us so we can delete it promptly.
10 Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at danceroam.com/privacy. Material changes will be communicated by email to active subscribers or customers.
11 Supervisory Authorities
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with:
Switzerland: Federal Data Protection and Information Commissioner (FDPIC) — edoeb.admin.ch
EU/EEA: Your national data protection authority. A list is available at edpb.europa.eu.
Last Updated: May 2026